We are happy to offer free returns for store credit only. The items must be returned in their original condition and in the original, undamaged packing. All original tags must be attached. We reserve the right to refuse any returns, that don’t fulfill these criteria.  If your package is not accepted, it will be sent back to you, and store credit will not be granted. 

We are happy to offer exchanges. Please contact us to return your item, and upon receipt and inspection, we will ship your new item out. 

We are unable to offer price adjustments on sale items that have been further reduced. We are also unable to honor discount codes that are not used at the time of checkout. 

To initiate a return or ask any questions about returns, please email rtaylorcollective@gmail.com with your order number and reason for return.  

All returns will be processed within 7-10 business days upon receipt of your return package. Shipping fees are non-refundable.

Returns happen at your own risk. We do not accept liability for missing packages or damage of returned goods.

To prepare your return shipment, please email rtaylorcollective@gmail.com and request your return, fill out the form sent to you via email, and prepare your shipment. 

Once your return is received and inspected we will send you an email to notify you that we have received your returned item and of the approval or rejection of your store credit.

If you are approved, then your code for store credit will be sent to your email for future use.

Any questions please email us at rtaylorcollective@gmail.com

Thank you!